Privacy Policy
Date of last update: Feb 19, 2024
Welcome to Custom Boxes Empire!
Your privacy is important to us and we want to ensure that you are fully informed about how we collect and use your information.
Information Ownership:
Custom Boxes Empire is the sole owner of the information collected on our website https://customboxesempire.com.
Collection Points:
We collect information from our users at various points on our website to provide you with the best service and experience.
Registration:
To access and use Custom Boxes Empire users are required to complete a registration form. During this process users need to provide their name and email address. This information is essential for communication about our services even if an order has not been placed.
Order Information:
When placing an order we request additional information through our order form. Users must provide contact information including their name email and shipping address as well as financial details such as a credit card number and expiration date. This information is used for credit card authorization and to fulfill customers’ orders. In case of any issues processing an order we use this information to promptly contact the user.
Cookies:
At Custom Boxes Empire we utilize cookies to enhance your user experience. A cookie a small piece of data tied to user information is stored on your computer. We use persistent cookies which are small text files stored on your hard drive for an extended period. If needed you can remove persistent cookies by following the directions in your Internet browser’s help file.
Cookies play a crucial role in both My Custom Boxes Empire and the Custom Boxes Empire order section. They help uniquely identify users associate user files with orders and enable the shopping basket feature. Please note that our site requires cookies to be enabled for optimal functionality.
Log Files:
Similar to most standard website servers we employ log files to collect information such as internet protocol (IP) addresses browser type internet service provider (ISP) referring/exit pages platform type date/time stamp and the number of clicks. This data is used to analyze trends administer the site track users’ movement in the aggregate and gather broad demographic information for overall use. Importantly this data is not linked to personally identifiable information.
Communications from the Site:
Special Offers and Updates:
As part of our commitment to providing valuable information established members may occasionally receive updates on products services special deals and newsletters. To respect your privacy preferences we offer the option to opt out of these communications. If you prefer not to receive future emails please send an email to Support@customboxesempire.com.
Newsletter Subscription:
At Custom Boxes Empire we automatically subscribe customers to our newsletter requesting basic contact information like name and email address. To respect the privacy of our users we offer a straightforward opt out option. If you prefer not to receive future newsletters kindly send an email to info@customboxesempire.com.
Customer Service Communication:
We maintain regular communication with users to deliver requested services. Both email and phone information are utilized by our production and customer service teams to address inquiries and provide updates on in process orders.
Legal Considerations:
While we diligently strive to safeguard user privacy there may be instances where we are obligated to disclose personal information. This disclosure is made in compliance with the law based on a good faith belief that such action is necessary to adhere to a current judicial proceeding a court order or legal process served on our website.
Third Party Involvement:
To fulfill orders we employ the services of an external shipping company and a credit card processing entity for billing purposes. It’s important to note that these third party entities do not retain share store or utilize personally identifiable information for any secondary purposes. Your privacy remains a top priority for Custom Boxes Empire.
Business Transitions
In the event of a business transition such as a merger acquisition or the sale of a portion of Custom Boxes Empire’ assets users’ personal information will typically be included as part of the transferred assets. If the utilization of users’ personally identifiable information changes from what was initially communicated at the time of collection due to a business transition users will be provided with a choice consistent with the guidelines outlined in our notification of changes section.
Choice/Opt out
We value our users’ preferences and provide them with the opportunity to ‘opt out’ of having their information used for purposes not directly associated with our site. For instance our order form incorporates an ‘opt out’ mechanism allowing users who purchase products but wish to abstain from receiving marketing materials to exclude their email addresses from our lists.
Users who no longer wish to receive our newsletter and promotional communications can easily opt out by replying with “unsubscribe” in the subject line of the email or by contacting us at Support@customboxesempire.com.
Links
While our sites may feature links to other websites it is important to note that we are not accountable for the privacy practices of these external sites. We encourage our users to exercise caution when leaving our site and to review the privacy statements of each website that collects personally identifiable information. This privacy statement exclusively pertains to information collected by this website.
Security Measures
At Custom Boxes Empire we prioritize the security of our users’ information at every step. Whether you’re interacting with our website online or your data is being handled offline we take extensive precautions to ensure the protection of your sensitive information.
When users provide sensitive details such as credit card numbers or social security numbers through our registration/order form rest assured that this information is encrypted and safeguarded using the industry’s top encryption software (SSL). On secure pages like our order form you’ll notice the lock icon on web browsers such as Netscape Navigator and Microsoft Internet Explorer becoming locked symbolizing a secure connection.
Beyond online security we go the extra mile to safeguard user information offline. Access to all user data not just sensitive details is restricted within our offices. Only employees with specific job responsibilities like our billing clerk or customer service representatives are granted access to personally identifiable information. Access to user information requires password authentication. Furthermore servers storing personally identifiable information are situated in a high security environment at our co location facility.
Supplementation of Information
In the event that we need to supplement or update information we do so with utmost transparency and accountability. Our commitment to privacy extends to keeping our users informed about any changes in our practices.
Notification of Changes
Should there be any modifications to our privacy policy we ensure timely communication to our users. Changes are posted on our privacy statement homepage and other relevant locations to keep users well informed about the information we collect how we use it and any circumstances under which we might disclose it. We operate in accordance with the privacy policy applicable at the time of information collection.
In cases where we intend to use personally identifiable information in a manner different from what was stated at the time of collection users will be promptly notified via email. Users will have the option to decide whether or not their information can be used in this altered manner.
If users have opted out of all communication with the site or have deleted/deactivated their account rest assured that they will not be contacted and their personal information will not be utilized in the new manner.
Additionally if there are any significant changes in our privacy practices that do not impact user information already stored in our database we will prominently notify users on our website about the change. We value transparency and your trust in our commitment to privacy.